Restaurant Review: Organic Bliss Deli & Bakery
Ever since I lived in Maryland, I’ve been something of a Smoothie Connoisseur. I love a good all-natural fresh-fruit smoothie, and relish the opportunity to try a new smoothie place when I run across one. I decided to try Organic Bliss Deli & Bakery, 3312 Secor Road just south of the I-475 overpass, solely because they had smoothies on their menu. I was intending to go to the Subway® next door, but saw Organic Bliss’ menu posted in its window and promptly changed my plans.
The interior of the restaurant is rather pleasant, and I was immediately enamored of the fact that an episode of Seinfeld was playing on the numerous LCD screens. The food order is placed at the end of the counter, behind which the menu is stretched out over a lengthy span of wall. I ordered a New York Club (roasted turkey breast, black forest ham, lettuce, tomato, mayo) sandwich and a Very Berry Chill (strawberry, blueberry, raspberry, honey, ice) smoothie. Though in the establishment less than five minutes, I was already displeased with the staff and service. The girl that took my order did not seem at all happy to be there, and was rather surly when I asked her for any input she may have had on my menu choices. Indeed, as I watched the other counter-staff while I waited for my food, I noticed that none seemed too pleased to be there.
My smoothie was made immediately, and I must say that it was one of the worst I’ve ever had. It was way too tart – I assume that the berry ratio was vastly incorrect. As I was watching Jerry Seinfeld in his Puffy Shirt while trying to choke down the horrid smoothie concoction, I realized that my sandwich was taking way too long. Noticing that some patrons who arrived after me were already eating, I asked one of the counter-staff about my order. She was none too pleased to have to drop what she’d been doing to find out where my food was. Evidently, it had been sitting at the window for some time, and she gave it to me without a word of apology. Despite the wait and the staff-members' poor attitudes, the sandwich was absolutely delicious, though at $6.95 a bit overpriced. The $4.95 that I paid for the smoothie was certainly not worth the price.
I’ll point out that Organic Bliss has been open less than two weeks and that it’s still in its infancy, however proper customer service should have been a priority since Day 1. The overall quality of the food definitely needs to catch up to the price of the food. As I drove away, I felt that I'd have been much more satisfied had I gone to Subway®.
My rating (out of a possible 5.o): 2.0
1 comment:
I do agree with you in many ways. The food is over-priced and the smooties do seem a bit tart. I recently got a job there about 3 months ago, hoping that the place would grow on me, needless to say it hasn't yet and I doubt if it ever will. I'm nice as I can be to everyone that walks through the door, offer them drinks while they wait, etc. Then again, you also visited over a year ago and the place has been open for almost 2 years now. Prices haven't changed, honestly probably not much has either. The reason no one ever seems happy there though is because the owner, Nazih, has such a negative impact that it's not even funny. I was told to clock out, that I was fired, because I was helping 2 people at the same time and he got in my face in front of the customers and went off on me. I had three people within the next 2 minutes to quit and get a new job. There's positive energy because the whole time you are working, you feel like you need to focus more on what will keep you in his good graces then the customers, when it ought to be the other way around.
That's just my input though. Otherwise, I agree with you completely. Have a good one :)
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